Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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About the Resort

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort features family-friendly accommodations, extensive recreational facilities including an indoor trampoline park, and a large water park with 14 slides. This 5-star Puerto Morelos hotel offers multiple dining options, fitness facilities, and all-inclusive dining experiences.

Rooms & Amenities

Each spacious suite at Royalton Splash Riviera Cancun is equipped with air conditioning, a flat-screen TV with satellite channels, a private bathroom, and a minibar. Selected accommodations include a private entrance and balcony, while family rooms offer extra space with multiple beds. Guests can expect comfortable linens and high-quality toiletries.

Dining Options

The resort includes 12 on-site restaurants offering a variety of cuisines, ranging from Italian at Grazie Italian Trattoria to authentic Mexican dishes. Guests can enjoy buffet-style dining at the Gourmet Marché or casual options at the beachside food truck. Multiple bars throughout the property serve premium drinks and snacks.

Leisure & Entertainment

Royalton Splash Riviera Cancun features a large water park, an indoor trampoline park, and sports facilities including tennis courts. Adults can access the Royal Spa for a range of treatments, while children can make use of the supervised Kids Club. Evening entertainment includes live performances and themed events like the signature White Party.

Services & Transportation

The property provides free Wi-Fi throughout and a 24-hour room service option. A paid airport shuttle service is available for transfers to and from Cancún International Airport, located 8.5 miles away. Guest services include currency exchange and family-friendly features like a children's playground and gaming options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Oceanfront Junior Suite

Max:

2 persons

52 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Diamond Oceanfront Junior Suite

Max:

2 persons

52 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Diamond Junior Suite

Max:

2 persons

52 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Morelos 6.8 mi

Airports

Cancun (CUN) 10.6 mi

Isla Mujeres (ISJ) 27.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Butler Service

“The butler service was excellent, creating a group chat to keep us connected and ensuring all our needs were met daily.” view full review

Delicious Buffet!

“I thoroughly enjoyed the buffet food with its wide variety of options, all thoughtfully prepared and accommodating of allergies.” view full review

Fun Water Park

“The water park was a blast! I can't wait to see how it develops; it was already fun and full of activities.” view full review

Comfortable Rooms

“The room was immaculately clean and set up comfortably, making it a perfect sanctuary after a day of activities.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Bowling
Golf course
Pool tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Map view

Carretera Federal 307, Puerto Morelos, Mexico, 77580

City landmarks

Bahia Petempich Beach

1.4 mi

Petempich Bay

2.0 mi

Unnamed Road

The Kay Club

2.1 mi

Puerto Morelos National Marine Park

2.6 mi

Beach

Snorkeling Adventure

3.1 mi

Carr. Cancun - Tulum

Piston Pueblo

3.7 mi

Reviews and Ratings

Feedback from previous guests about their experience

64%

liked the resort and would come back again

6.4/10

Nice

Rooms

7.8

Location

8.4

Service

5.2

Dining

6.2

David

United States of America, January 2025

7.4/10

My stay at the hotel was generally pleasant. The rooms were what I expected from a Royalton—clean and comfortable. However, I wouldn't recommend upgrading to the Diamond Club right now since it lacks many perks, like access to specialty restaurants and the spa. While the staff was attentive, the overall experience could have been better due to some operational issues. The dining options were plentiful, which I appreciated, and the facilities were well-kept, offering a decent stay overall.

Rooms

7.0

The rooms were clean and comfortable, typical of what I expect from Royalton. However, I felt that paying extra for the Diamond Club level wasn't worth it since the amenities promised weren't available.

Service

6.0

Staff were generally helpful and attentive. However, I did notice some reluctance in addressing certain issues we faced during our stay.

Location

9.0

The location was fantastic, with a small, nicely done reception area for Diamond Club guests that offered a quiet place to unwind.

Dining

8.0

The dining experience was quite good overall, with a variety of buffet options that satisfied my palate.

Facilities

7.0

Facilities were well-maintained, though I was disappointed that the spa and water park were not open during my stay.

Arthur

United States of America, December 2024

6.4/10

I found the hotel to have its ups and downs. The rooms were clean and comfortable, but paying for the Diamond Club level didn't seem worth it as many perks weren't available during my stay. The service was a bit disappointing at times, especially when help was needed, but the small reception area was nice and relaxing. While the amenities weren't fully operational, I enjoyed my time overall, though I wouldn't say it was the best value for the extra cost.

Rooms

8.0

The rooms were the standard I expected from Royalton - clean and equipped with comfortable beds.

Service

5.0

Service was friendly and attentive, but there were times when help was simply denied, which was frustrating.

Location

9.0

The location was amazing, with a lovely, quiet area in the small Diamond Club level reception and bar.

Dining

6.0

Dining options weren't fully available, making the experience less satisfying, but the buffet had some highlights.

Facilities

5.0

Facilities like the spa and waterpark were closed, which was disappointing, as I was looking forward to those.

Edward

United States of America, November 2024

7.0/10

My stay at the hotel was mostly pleasant. The rooms offered that standard Royalton comfort and cleanliness, but I felt that paying for the Diamond Club level wasn't worth it at the moment since many of the perks weren't available. While I enjoyed the friendly service I received, it was frustrating to find some key facilities like the spa and waterpark closed. Overall, it was a decent experience but not without its drawbacks.

Rooms

8.0

The rooms are what you'd expect from Royalton—clean and comfy.

Service

7.0

The service was friendly and attentive when I needed help, but there were moments where it seemed like they didn’t want to acknowledge issues that were concerning.

Location

9.0

The hotel is in a great location, perfect for accessing local attractions.

Dining

6.0

The dining options were somewhat limited, and I was disappointed that some specialty restaurants were closed.

Facilities

5.0

Unfortunately, many facilities such as the spa and waterpark were not open during my stay.

Susan

United States of America, October 2024

5.4/10

The hotel has clean and comfortable rooms that are what I expected from Royalton, but I wouldn’t recommend splurging on the Diamond Club level right now. Unfortunately, many perks like the specialty restaurants and spa are not available at the moment, which diminishes the value. Overall, it has potential but currently lacks some of the amenities that would make it a better experience.

Rooms

8.0

The rooms are standard Royalton quality, with comfortable beds and cleanliness throughout.

Service

5.0

Unfortunately, the service was lacking; I had experiences where staff denied help during a difficult situation, which was very disappointing.

Location

7.0

The location was nice, with a small and nicely done Diamond Club reception and bar that provided a little escape from the noise.

Dining

5.0

Dining options were limited at the moment, especially since the specialty restaurants for Diamond Club were closed.

Facilities

5.0

Right now, the facilities are pretty limited as the waterpark and spa were not open, which lowered the overall experience.

Craig

United States of America, October 2024

6.2/10

The stay at this hotel was quite an experience. The rooms were up to par with what I expect from a Royalton, clean and comfortable. However, I wouldn't recommend opting for the Diamond Club level right now since many of the perks like the specialty restaurants and spa are closed. The location is nice, but there's a lot left to be desired when it comes to open amenities. Overall, it feels like we didn't get our money's worth due to the limited services.

Rooms

8.0

The rooms were standard Royalton quality with comfortable beds and great cleanliness throughout.

Service

5.0

Service was friendly and attentive, but I had a disappointing experience when I sought help and was denied during a time when many guests were unwell.

Location

8.0

The location was convenient, and I appreciated the small reception and bar area for some quiet time.

Dining

6.0

Dining options were quite limited since some buffet areas weren't operating fully, which was disappointing.

Facilities

5.0

Facilities were lacking due to the non-operational waterpark and spa, making it feel less luxurious than anticipated.